Wedding Date – 09.07.16
Wedding Location – Mt Lofty House
Dress – Jenny & Gerry’s Bridal House
Photographer – Jade Norwood
I initially planned on having my dress made and I found a well known designer, paid a deposit of $2000 and was supremely happy. But despite the plan, the designer treated me like nothing, abused my trust and after 4 months delivered me nothing, including a design. Luckily we got our deposit back but it meant I was at scratch again. Now you may be asking why this is important but it is, as it explains my frame of mind when I first entered Jenny and Gerry’s. I was so angry and upset that this designer ruined my dress experience. I went in on a Tuesday, no appointment, in tears.
The WHOLE TEAM were amazing however my initial try on was with Tonia and Santina. They selected me a huge variety of dresses to choose from and to try on, with no pressure, to see what I liked and suited me and the second of these dresses was it! (Yes i tried on a few after but I still went back to number 2) The entire team of women made me enjoy the experience and with an interstate team of bridesmaids I was completely alone. I stopped crying and felt special. Additionally to this, the team trusted me and were in a conversation through out the year long process. (Tip – you can never be too early ! More time, more options!)
I also ordered a second tea length dress for my formal kitchen tea bridal shower and despite not being in store (the sample had been sold) but was still available from the supplier (Essence of Australia) Jenny ordered it in for me and this too was perfect. When I was confused on what to do with my veil we customised one as a team. The alterations were also done in store and were wonderful. To say they made up for my initial dress experience is just not enough!!!!
This amazing service and personalisation encouraged me to use Gerry’s suit hire for the boys and Glamour Room for my bridesmaids. Despite the incredible complication of having so many interstate bridal party members, both stores were great in working with me in ensuring the correct sizes were ordered and tailored. Of the 4 bridesmaids only one needed alterations above hemming and one didn’t need anything! The boys had no issues, including a 7 year old that grows like a weed and very different sized men.
The whole Jenny and Gerry’s complex is wonderful and amazing. They made our experience less stressful for both me and my new husband.